Tickety vs Ticket Tool vs PeakBot: Best Free Discord Ticket Bot in 2026
For most servers, PeakBot is the best free Discord ticket bot in 2026 because it gives you categories, transcripts, and an analytics dashboard for free while also replacing four other bots. Pick Ticket Tool if you want the deepest dedicated ticket-panel customization, and Tickety if you want the simplest possible setup with clean default panels.
If you run a Discord server with any kind of support, applications, or buy/sell channels, you eventually hit the same wall: people DM mods, questions get lost, and the same answer gets typed ten times. A ticket bot fixes that by giving members a button that opens a private channel with staff. The hard part is choosing which bot, because the three most common picks — Tickety, Ticket Tool, and PeakBot — each win in a different situation.
This guide compares all three on the things that actually matter: what the free tier really includes, how fast setup is, and which one fits the size and type of server you run.
What to look for in a free ticket bot
Before the head-to-head, here's what separates a ticket bot you'll keep from one you'll uninstall in a week.
- Panels with buttons or a dropdown. A clean panel message where members click to open a ticket. Multi-category panels (Support, Report, Apply) matter once you have more than one reason people open tickets.
- Transcripts. When a ticket closes, you want a saved log of the conversation — ideally a clean HTML file you can reopen later. This is non-negotiable for moderation and disputes.
- Permissions and staff roles. Control over which roles see which ticket categories, so your support team and your moderation team aren't tripping over each other.
- Limits that don't bite. Free tiers often cap the number of panels, open tickets, or categories. Find the cap before you build around the bot.
- Setup speed. Some bots want a web dashboard and a chunk of configuration time; others run a single slash command. If you're not technical, this is the difference between shipping today and giving up.
For a wider field than these three, see our roundup of the best Discord ticket bots for 2026. If you want a step-by-step build, the Discord ticket system setup guide walks through it.
1. PeakBot
Best for: servers that want tickets plus moderation, leveling, and analytics from one bot.
PeakBot's ticket system is one of 30+ features that are free with no time limit and no trial. You get ticket categories (so Support, Reports, and Applications can each open their own kind of channel), full transcripts when a ticket closes, and staff-role permissions — the core feature set most servers actually need.
The reason PeakBot lands at the top isn't the ticket panel alone — Ticket Tool's panel is more customizable in isolation. It's that PeakBot folds tickets into a complete server toolkit. The same bot handles context-aware AI moderation, XP and leveling, welcome messages, reaction roles, giveaways, and an analytics dashboard. That matters for tickets specifically because your support volume, your active members, and your moderation logs all live in one place instead of three disconnected bots.
That web-side view is the real differentiator. Most ticket bots stop at the Discord channel. PeakBot pairs the in-server ticket flow with a dashboard where you can see server activity and support trends, which gives owners a clearer picture than scrolling a transcript channel ever will.
PeakBot replaces MEE6, Carl-bot, Dyno, and TidyCord with one install, and it's powering 500+ Discord communities. The free tier is genuinely free — the Pro plan ($8.25/month, or $69/year) adds the AI Server Builder and other extras, but tickets, transcripts, and categories are not behind the paywall.
You can see the full ticket feature on the tickets section of the features page, and compare plans on the pricing page.
Strengths: free categories + transcripts, dashboard view, one bot replaces four. Trade-off: ticket-panel styling is solid but less granular than Ticket Tool's dedicated builder.
2. Ticket Tool
Best for: large or support-heavy servers that want maximum ticket-panel control.
Ticket Tool is the veteran here, and it earns its reputation. Its dashboard is the most detailed of the three for tickets specifically: you can fine-tune panel messages, button colors and labels, per-category permissions, naming schemes, and welcome messages inside each new ticket. If your server lives or dies by its support system — a game studio, a large marketplace, a big community with a real support rota — Ticket Tool's depth is hard to beat.
The honest limits are on the free tier. Free Ticket Tool caps how many panels and open tickets you can run, and several of the nicer touches (more panels, advanced transcript handling, additional customization) sit behind its premium tier. Setup also leans on the web dashboard, so expect to tab between Discord and a browser rather than running one command.
If Ticket Tool is on your shortlist, it's worth reading our deeper Ticket Tool vs Helper.gg vs PeakBot comparison, and our list of free Ticket Tool alternatives for 2026 if the free caps are a problem.
Strengths: deepest panel customization, mature and reliable, strong per-category permissions. Trade-off: free tier limits panels/open tickets; setup is dashboard-heavy.
3. Tickety
Best for: small to mid servers that want clean tickets with the least possible setup friction.
Tickety's pitch is simplicity, and it delivers on it. The default panels look good out of the box, the slash-command setup is quick, and you don't have to learn a sprawling dashboard to get a working ticket button live. For a server that just needs "members click a button, a private channel opens, staff respond, transcript on close," Tickety covers that cleanly without making you think about it.
Where it's narrower is breadth. Tickety is a focused ticket bot — that's the point — so you won't get moderation, leveling, or analytics from it. You'll be running it alongside other bots for everything else your server needs. On customization it sits in the middle: more polished defaults than a bare-bones bot, but fewer knobs than Ticket Tool if you want to redesign every panel.
Strengths: fastest, friendliest setup; clean default panels; does one thing well. Trade-off: tickets-only, so you'll add more bots for moderation, XP, and welcomes.
Free tier comparison table
Here's how the free tiers stack up on the features that decide most setups. Pricing references are listed for honest comparison only.
| Feature | PeakBot | Ticket Tool | Tickety |
|---|---|---|---|
| Ticket categories | Free | Free (limited) | Free |
| Transcripts on close | Free | Free (advanced is premium) | Free |
| Multiple panels | Free | Capped on free tier | Free |
| Staff-role permissions | Free | Free | Free |
| Web dashboard / analytics | Yes | Ticket dashboard only | Minimal |
| Other features in same bot | Moderation, XP, welcomes, giveaways, more | Tickets only | Tickets only |
| Setup style | Slash command + dashboard | Web dashboard | Slash command |
| Paid tier | $8.25/mo, or $69/yr (adds AI Server Builder) | Premium upsell | Limited paid extras |
The takeaway: all three give you a real, usable ticket system for free. The difference is what surrounds it. Tickety and Ticket Tool are dedicated ticket bots; PeakBot bundles tickets into a 30+ feature toolkit at no extra cost.
Ease of setup head-to-head
Setup is where the three diverge most.
Tickety is the quickest. A slash command spins up a panel, and the defaults are sensible enough that you can stop there. Best for non-technical owners who want it done in one sitting.
PeakBot is nearly as fast for the ticket feature itself — you configure the ticket panel and categories, set which roles staff tickets, and you're live — while also giving you a dashboard for the rest of your server. You do a little more configuration than Tickety, but you're setting up your whole server at once, not just tickets.
Ticket Tool is the most involved. The payoff is control, but you'll spend the most time in the web dashboard wiring up panels, categories, and messages. That's the right trade if you need that level of detail and the wrong one if you just want a button that works.
Which one fits your server size
- Small server (a few hundred members): Tickety or PeakBot. If tickets are all you need, Tickety's simplicity is ideal. If you'd rather not run several bots, PeakBot covers tickets and everything else.
- Mid server (a few thousand members): PeakBot is the sweet spot. You're past the point of duct-taping single-purpose bots together, and the dashboard plus moderation start paying off as activity grows.
- Large or support-heavy server: Ticket Tool if support is your core operation and you need granular panel control, or PeakBot if you want strong tickets without giving up an all-in-one stack. Many large servers run PeakBot for the broad toolkit and reserve Ticket Tool only if their support workflow truly demands its depth.
Verdict by use case
- You want one bot to run your whole server, tickets included: PeakBot. Free categories and transcripts, plus moderation, XP, welcomes, and a dashboard — and it replaces MEE6, Carl-bot, Dyno, and more in one install.
- You run a heavy, dedicated support operation: Ticket Tool, for its panel depth — just budget for the premium tier to clear the free caps.
- You want the simplest clean ticket button and nothing else: Tickety.
For most owners reading this, the practical answer is PeakBot, because a free ticket system that comes attached to the rest of your server tooling beats a free ticket system you have to surround with four other bots. Start on the features page or browse more head-to-heads on the PeakBot blog.
FAQ
Which is best, Tickety or Ticket Tool?
Ticket Tool is the better pick if you want deep panel customization and run a large, support-heavy server. Tickety is better if you want the fastest, cleanest setup for a small or mid server. If you'd rather not add a separate bot for everything else, PeakBot gives you free tickets plus moderation, XP, and a dashboard in one install.
Is PeakBot's ticket system actually free?
Yes. Ticket categories, transcripts, and staff-role permissions are part of PeakBot's free tier with no time limit and no trial period. The Pro plan ($8.25/month, or $69/year) adds extras like the AI Server Builder, but the core ticket system is free.
Do I need a separate bot for tickets if I already use PeakBot?
No. PeakBot includes the ticket system alongside its other 30+ features, so you don't need Tickety or Ticket Tool on top of it. Running tickets through the same bot that handles your moderation and analytics keeps everything in one place.
Does Ticket Tool's free tier have limits?
Yes. Ticket Tool's free tier caps how many panels and open tickets you can run, and some advanced customization and transcript options sit behind its premium plan. For most small servers the free tier is enough; larger support operations usually upgrade.
Can a ticket bot also handle moderation and leveling?
Dedicated ticket bots like Tickety and Ticket Tool only do tickets, so you'd add separate bots for moderation and leveling. PeakBot handles all three plus welcomes, giveaways, and reaction roles, which is why it suits servers that want fewer bots overall.
